Oh no, that's a bit frustrating!
Before reaching out to our support team, can you please double-check you've allowed permissions for the Plann App to send you notifications?
How? On your phone, visit:
Settings
App Permissions
Plann
Make sure notifications are allowed for Plann
Additionally, if you’re really low on battery, some devices decide to turn off notifications to preserve your battery life which can mean you might miss your Plann post notification.
For more information about how to manage notifications on your Apple devices, please visit Apple's support page.
For more information about how to manage notifications on your Android devices, please visit Google's support page.
If you are still experiencing any issues, please reach out to support@plannthat.com.