Reply to comments and mentions on your social media is a great way to engage with your audience with a personal touch.

Keep on top of your community management by responding to comments and media you’ve been tagged in from one easy place!

Follow the instructions below to find out how to reply to your audience in Plann:

  1. Select the 'Reply' button in the top bar navigation.

  2. Choose the Image/Media you'd like to reply to comments on.

  3. To reply to a Comment or Mention, click the arrow next to the person’s Instagram handle.


That's it! Once you press 'Send' it will send your reply and start the conversation.

If you have any questions or need a hand, please contact support.

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