We would hate to see you leave Plann! What happened?

Were you experiencing technical difficulties?

Sometimes the experience we designed for you doesn’t quite work the way we hoped. Can we help? Sing out to us at support@plannthat.com and our lovely Customer Success team will get you sorted out quickly!

Still need to cancel?

Depending on the service you used to purchase Plann (website, iOS App store, or Google Play Store) there will be slightly different ways to downgrade your account to free and cancel any active and renewing subscriptions.

To do this, you'll need to visit the same service you used to activate your subscription.

Did you purchase via www.plannthat.com?

If you purchased the subscription via www.plannthat.com, here's how to cancel your subscription:

1. Login to your Plann Desktop account

2. Click your account avatar in the top, right-hand corner of your Plann workspace.

3. Click on Settings in the dropdown

4. Scroll to the very bottom until you see the 'Cancel Paid Subscription' section

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