We would hate to see you leave Plann! What happened?

Were you experiencing technical difficulties?

Sometimes the experience we designed for you doesn’t quite work the way we hoped. Can we help? Sing out to us at support@plannthat.com and our lovely Customer Success team will get you sorted out quickly!

Still need to cancel?

Depending on the service you used to purchase Plann (website, iOS App store, or Google Play Store) there will be slightly different ways to downgrade your account to free and cancel any active and renewing subscriptions.

To do this, you'll need to visit the same service you used to activate your subscription.


Purchased via iOS App Store OR Google Play Store?

Plann App subscriptions are managed directly through either Apple or Google.

Plann can not cancel your active paid subscription or restore a cancelled subscription that has been purchased through one of the App Stores.

iOS
Settings > iTunes & App Store > Choose your Apple ID > Subscriptions > Plann > Cancel Subscription
To find out more on viewing, changing or cancelling Apple subscriptions, visit the Apple support page.


Android
Google Play Store > Account > My Subscriptions > Plann > Manage > Cancel Subscription
To find out more on viewing, changing or cancelling Google Subscriptions, visit the Google support page.

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