We work closely with Instagram and Facebook in order to show you everything you need to grow your Instagram.
To be able to show you advanced performance data, respond directly to comments and mentions you've been tagged in, and display your existing posts we connect to Facebook via their Graph API, where they will only provide the extensive data to those with a Facebook Business Account.
Without one, you'll still be able to use Plann, but for our full experience, we'd highly recommend you get connected.
Need help? We've got you!
How to switch to an Instagram Business/Creator Account:
Open your Instagram account
Go to your profile and tap on your settings
Select Switch to a Business OR Creator account and follow the prompts to complete set up.
How to set up / link a Facebook Business Page:
If you don't want to use or manage a Facebook Business page, that's ok!
Once you’ve made the page and connected it to Plann, there is no pressure to post from or publish updates.
We simply need the authorization from Facebook to deliver you more of the great insights we know you need to grow your account.
If you have any questions or need any help, please contact support.