Plann

Do you have an Instagram Creator or Business Account that you want to link to Plann?

If so, you're almost there! In order to ensure that you are able to access all the great features that Plann has to offer, you need to make sure you have your Facebook Business page linked to your Instagram Business/Creator account first!

Here's a video tutorial to help you check that everything is connected properly:

If after following all the steps you are still not seeing your Facebook Page or Instagram account listed in Plann, please make sure that all of your Facebook permissions are turned on. 

When you click to add an account to Plann:

Click on Edit Settings on the Facebook pop-up

Make sure that all of your accounts that you want to connect are Selected (or Click Select All)

Same thing on this page (Make sure the Facebook pages you want connected are all Selected)

Make sure that all of the permissions are toggled on to "yes" for Plann to work properly

At this point, your list should refresh and show the Instagram account that you would like to connect. 

1. Click "Reauthorize Facebook" 
2. Click on Edit Settings on the Facebook pop-up
3. Make sure that all of your accounts that you want to connect are Selected (or Click Select All)
4. Click Next 
5. Same thing on this page (Make sure the Facebook pages you want connected are all Selected)
6. Click Next 
7. Make sure that all of the permissions are toggled on to "yes" for Plann to work properly
8. Then click done
9. At this point, your list should refresh and show the Instagram account that you would like to connect.

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If you have any questions or need a hand, please <a href="mailto:support@plannthat.com" rel="nofollow noopener noreferrer" target="_blank">contact support</a>.