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How To: Download your invoices + update your billing details
How To: Download your invoices + update your billing details

Find out how to manage your subscription and download your invoices

Updated over a week ago

The instructions below show you how to view/download your invoices and update your billing details of your Plann subscription.

Plann Desktop

Downloading your invoices

If you purchased the web-app directly from our website, and want to manage your subscription follow these instructions:

  1. Log into your Plann account on your desktop

  2. Click the profile image in the top-right corner

  3. Select Settings

  4. Scroll down to the Billing Details

From here, you can upgrade and/or downgrade your subscription, add extra brands and teammates, and view/download your invoices.

Update your payment method

To update your payment method, follow these instructions:

  1. Log into your Plann account on your desktop

  2. Click the profile image in the top-right corner

  3. Select Settings

  4. Scroll down to the Billing Details

  5. Select 'Change Card' under the Payment Details section.

Once you have saved your new payment method, you will be charged to this payment method for all future charges.


Plann App (via the Apple or Google Play Stores)

When a Plann subscription is purchased using your Apple ID via the iOS App Store or using your Google Play Account via the Google Play Store, you are purchasing Plann from the App stores and not Plann direct.

If you have any questions about a receipt, need to change your payment details, downgrade or remove your account please visit your profile with either the iOS App Store or Google Play Store.


If you have any questions or need any help, please don't hesitate to contact our support team.

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