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Something Not Working as Expected? Check Here for Answers!
Something Not Working as Expected? Check Here for Answers!
Troubleshooting
29 articles in this collection
Written by
Onna Cunningham
and
Ashley Kendrick
Having trouble connecting your Instagram Business account to Plann?
Have you tried auto posting your Instagram content and it just isn't working? Let's walk through a few steps to help get you sorted!
Written by
Ashley Kendrick
Updated over a week ago
Facebook
How do I reschedule or unschedule a planned Facebook post?
Facebook re/unschedule
Written by
Onna Cunningham
Updated over a week ago
I'm not getting "Time to Post" Notifications for my Facebook content!
Written by
Onna Cunningham
Updated over a week ago
Instagram
How do I post one of the Instagram Reels I have planned?
Written by
Onna Cunningham
Updated over a week ago
How To: Set Up a Shop on Instagram
Want to tag products on your Instagram posts + auto post them from Plann? Here's how to set up a shop inside Instagram.
Written by
Ashley Kendrick
Updated over a week ago
Why we recommend you switch to an Instagram Business Account
Giving you access to Auto Posting your Posts, Carousels and Reels PLUS Advanced Insights!
Written by
Ashley Kendrick
Updated over a week ago
How Do I Know if I Already Have an Instagram Business or Creator Account?
Written by
Onna Cunningham
Updated over a week ago
Instagram Creator Account vs Instagram Business Account
Written by
Ashley Kendrick
Updated over a week ago
What are the advantages of connecting a Facebook Business Page?
Written by
Onna Cunningham
Updated over a week ago
Can I use Plann desktop with my personal Instagram account?
Written by
Onna Cunningham
Updated over a week ago
Recently updated your Plann iOS app? Here's what you need to know!
‘This Facebook is already connected to another account’ message
Written by
Ashley Kendrick
Updated over a week ago
Plann App | Logging In + Logging Out
Plann App (iOS) | Registering for the first time & logging In
Written by
Onna Cunningham
Updated over a week ago
Plann App: Having Trouble Logging Into Plann and or Seeing Your Work?
Written by
Onna Cunningham
Updated over a week ago
Plann Desktop | Logging In + Logging Out
Why is my "Published" Media Collection empty?
I'm new to Plann and the Media Collection titled "Published" has nothing in it!
Written by
Onna Cunningham
Updated over a week ago
Plann Desktop | Registering for the first time
Written by
Onna Cunningham
Updated over a week ago
Plann Desktop: Log in using Facebook
Written by
Ashley Kendrick
Updated over a week ago
I can’t log into my Facebook Business page on Plann Desktop?
Written by
Onna Cunningham
Updated over a week ago
Workspaces
Adding/Removing Facebook Business Page from a Workspace
Written by
Ashley Kendrick
Updated over a week ago
‘This Facebook is already connected to another account’ pop-up message
Written by
Onna Cunningham
Updated over a week ago
Plann Desktop | Add a Facebook Business Page to your Workspace
Written by
Onna Cunningham
Updated over a week ago
Adding or removing team members to a Workspace
Find out how to add or remove team members from your Workspace.
Written by
Ashley Kendrick
Updated over a week ago
Workspace Owners
Written by
Onna Cunningham
Updated over a week ago
About Workspaces
Written by
Onna Cunningham
Updated over a week ago
Allowing permissions for Plann to connect to your Facebook Business Page
Written by
Onna Cunningham
Updated over a week ago
FAQs
How to disconnect a Facebook Business Page and reconnect it somewhere else
Written by
Ashley Kendrick
Updated over a week ago
Is Plann available in other languages?
Written by
Ashley Kendrick
Updated over a week ago
Does Plann share media collections between my Facebook & Instagram accounts?
Written by
Onna Cunningham
Updated over a week ago
How do I reset my Instagram account password?
Written by
Onna Cunningham
Updated over a week ago
I'm Not Getting The 'Time To Post!' Notifications?
Instagram Time to Post
Written by
Onna Cunningham
Updated over a week ago