Something Not Working as Expected? Check Here for Answers!

Troubleshooting

30 articles in this collection
Written by Onna Cunningham and Ashley Kendrick

Facebook

How do I reschedule or unschedule a planned Facebook post?

Facebook re/unschedule

Written by Onna Cunningham
Updated over a week ago

I'm not getting "Time to Post" Notifications for my Facebook content!

Written by Onna Cunningham
Updated over a week ago

Instagram

How do I post one of the Instagram Reels I have planned?

Written by Onna Cunningham
Updated over a week ago

Reels Preview Not Showing in Feed

Written by Onna Cunningham
Updated over a week ago

Switch an existing Instagram account from Personal to Business

Giving you access to all those great insights, analytics, and Results!

Written by Onna Cunningham
Updated over a week ago

How Do I Know if I Already Have an Instagram Business or Creator Account?

Written by Onna Cunningham
Updated over a week ago

Instagram Creator Account vs Instagram Business Account

Written by Onna Cunningham
Updated over a week ago

What happens when I press 'Copy & Post'?

Written by Onna Cunningham
Updated over a week ago

What are the advantages of connecting a Facebook Business Page?

Written by Onna Cunningham
Updated over a week ago

Recently updated your Plann iOS app? Here's what you need to know!

How to disconnect a Facebook Business Page and reconnect it somewhere else

Written by Onna Cunningham
Updated over a week ago

‘This Facebook is already connected to another account’ message

Written by Onna Cunningham
Updated over a week ago

Plann App | Logging In + Logging Out

Plann App (iOS + Android) | Logging Out

Written by Onna Cunningham
Updated over a week ago

Plann App (iOS) | Registering for the first time & logging In

Written by Onna Cunningham
Updated this week

Plann Desktop | Logging In + Logging Out

Plann Desktop | Logging Out

Written by Onna Cunningham
Updated over a week ago

Why is my "Published" Media Collection empty?

I'm new to Plann and the Media Collection titled "Published" has nothing in it!

Written by Onna Cunningham
Updated over a week ago

Plann Desktop | Logging In

Written by Onna Cunningham
Updated over a week ago

Plann Desktop | Registering for the first time

Written by Onna Cunningham
Updated over a week ago

Plann Desktop: Log in using Facebook

Written by Onna Cunningham
Updated over a week ago

I can’t log into my Facebook Business page on Plann Desktop?

Written by Onna Cunningham
Updated over a week ago

Sync Plann App + Plann Desktop

Just signed up to Plann Desktop and having trouble connecting your Plann App?

Written by Onna Cunningham
Updated over a week ago

Workspaces

Adding/Removing Facebook Business Page from a Workspace

Written by Onna Cunningham
Updated over a week ago

‘This Facebook is already connected to another account’ pop-up message

Written by Onna Cunningham
Updated over a week ago

Plann Desktop | Add a Facebook Business Page to your Workspace

Written by Onna Cunningham
Updated over a week ago

Adding/removing team members to a Workspace

Written by Ashley Kendrick
Updated over a week ago

Workspace Owners

Written by Onna Cunningham
Updated over a week ago

About Workspaces

Written by Onna Cunningham
Updated over a week ago

Allowing permissions for Plann to connect to your Facebook Business Page

Written by Onna Cunningham
Updated over a week ago

FAQs

Does Plann share media collections between my Facebook & Instagram accounts?

Written by Onna Cunningham
Updated over a week ago

How do I reset my Instagram account password?

Written by Onna Cunningham
Updated over a week ago

I'm Not Getting The 'Time To Post!' Notifications?

Instagram Time to Post

Written by Onna Cunningham
Updated over a week ago