How can I find out if I’ve been charged?

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Plann comes with a full 7-days (no obligation) free trial so you can test out every piece of the platform. 

At the end of your trial, we'll ask what you'd like to do next. 
You can either choose to continue with upgraded features OR, continue with our free personal plan. 

You can learn more about our plans here!

Unsure whether or not you've purchased a subscription?

You won’t be charged unless you choose a paid plan and complete the checkout process.

You'll need to visit the same service you used to upgrade your subscription to see whether you've been charged. 

Plann Desktop

If you purchased your Plann subscription via www.plannthat.com & want to view/edit your subscription details or download your invoice, here's how:


1. Login to Plann Desktop (www.plannthat.com)

2. On the top left-hand navigation bar, click on the 'settings' icon (picture of a gear icon)

3. Select 'Billing' on the top menu

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 Plann App (via the Apple or Google Play Stores)

When a Plann subscription is purchased using your Apple ID via the iOS App Store or using your Google Play Account via the Google Play Store, you are purchasing Plann from the App stores and not Plann direct.

If you have any questions about a receipt, need to change your payment details, downgrade or remove your account please visit your profile with either the iOS App Store or Google Play Store

Want to learn more?  Here's more info about our subscriptions.

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