General Questions

How do I move or reshuffle images on the mobile display?
Once you start uploading images into your media collections you can start dragging and dropping any media uploaded to Plann using the mobile display on the...
Wed, 27 Feb, 2019 at 8:48 AM
Does Plann have a Referral Program?
You bet your bottom dollar we do! Our Referral Bonus Program is automatically open to anyone already using and loving Plann, that wants the opportunity ...
Wed, 27 Feb, 2019 at 8:42 AM
Can I edit something once it’s scheduled on Plann Desktop?
Images can be edited at any time, and as many times, before they are posted to Instagram. Hover over your drafted, or scheduled image and click ...
Wed, 27 Feb, 2019 at 8:27 AM
What are Plann Desktops Media Collections?
Media Collections are the perfect way to organise and manage your content! Have content pillars, groups or themes? You can use Media Collections to o...
Wed, 27 Feb, 2019 at 8:31 AM
Will my Strategy, Hashtags & Focus Notes sync across App and Desktop?
Yes, definitely! Once you set up your Desktop account and updated to the latest version of the Plann App, we'll sync everything across and back! ...
Wed, 27 Feb, 2019 at 8:29 AM
Can I remove myself from a post I’ve been tagged in from Plann?
To remove yourself from a post you have been tagged in, you will need to use Instagram directly. Within the Instagram app, choose the media you are tag...
Sat, 9 Feb, 2019 at 5:30 AM
Why is there no sneaky peek feature on Desktop?
That's a great question - Facebook have placed some limitations on certain information that is shared and unfortunately Sneaky Peek for Plann Desktop w...
Wed, 27 Feb, 2019 at 8:28 AM
Can I save the edited photos in Plann to my computer?
Yes, you definitely can! After you have edited your image, press the ‘Export’ button in the top right corner.
Sat, 9 Feb, 2019 at 7:19 AM
Can I tag other people or products in my scheduled media using Plann?
This is definitely something on our roadmap however we’re waiting for Facebook/Instagram to open up this feature to us. For now the best way is to credi...
Wed, 27 Feb, 2019 at 8:28 AM
How does Plann calculate Engagement Rate?
Plann calculates your Engagement Rate on Posts so that you can measure the success of your Posts to Instagram and use these insights to make better decis...
Sat, 9 Feb, 2019 at 5:40 AM