Learn how to use Plann to engage your audience and keep on top of community engagement by replying to comments and mentions from one easy place!
Follow the instructions below to find out how to reply to your audience in Plann:
Select the 'Reply' button in the top bar navigation.
Choose the Image/Media you'd like to reply to comments on.
To reply to a Comment or Mention, click the arrow next to the person’s Instagram handle.
That's it! Once you press 'Send' it will send your reply and start the conversation.
Check out this video we created to see just how you can utilize Plann's reply tool:
To be able to reply to comments, see results, and tag users and products to your posts, your Instagram account must be linked to a Facebook Business Page.
If you have any questions or need a hand, please contact support.