We would hate to see you leave Plann! What happened?
Sometimes the experience we designed for you doesn’t quite work the way we hoped. Can we help? Sing out to us at support@plannthat.com and our lovely Customer Success team will get you sorted out quickly!
Still need to cancel?
Depending on the service you used to purchase Plann (website, iOS App Store, or Google Play Store) there will be slightly different ways to downgrade your account to free and cancel any active subscriptions.
To do this, you'll need to visit the same service you used to activate your subscription.
Cancelling your iOS subscription:
On your Apple device, click on the App Store
Click on your profile at the top of the screen
Select Subscriptions
Select Plann
Select Cancel Subscription
To find out more about viewing, changing, or cancelling Apple subscriptions, visit the Apple support page.
Cancelling your Android subscription
Log into your Google Play Store
Click on your profile at the top of the screen
Select Payment and Subscriptions
Select Subscriptions
Select Plann
Select Cancel Subscription
To find out more about viewing, changing, or cancelling Google Subscriptions, visit the Google support page.
Please note: Plann App subscriptions are managed directly through either Apple or Google.
Plann can not cancel your active paid subscription or restore a cancelled subscription that has been purchased through one of the App Stores.
If you have any questions or need any help, please don't hesitate to contact our support team.