Skip to main content
All CollectionsAccount SetupBilling
How To: Update your billing details, add a Tax ID, and download your invoices
How To: Update your billing details, add a Tax ID, and download your invoices

Find out how to manage your subscription and download your invoices

Renata avatar
Written by Renata
Updated today

The instructions below show you how to view and download your invoices and update the billing details of your Plann subscription.

Plann Desktop

Downloading your invoices

  1. Log into your Plann account on your desktop

  2. Click the profile image in the top-right corner

  3. Select Settings

  4. Scroll down to the Billing Details

  5. Click on "View Invoices"

  6. Select the Invoice you would like to download

If you purchased the web app directly from our website, and want to manage your subscription follow these instructions:

  1. Log into your Plann account on your desktop

  2. Click the profile image in the top-right corner

  3. Select Settings

  4. Scroll down to the Billing Details

From here, you can upgrade and/or downgrade your subscription, add extra brands and teammates, and view/download your invoices.

Updating your payment method

To update your payment method, follow these instructions:

  1. Log into your Plann account on your desktop

  2. Click the profile image in the top-right corner

  3. Select Settings

  4. Scroll down to the Billing Details

  5. Select 'Manage Payment Method'

Once you have saved your new payment method, you will be charged to this payment method for all future charges.


Plann App (via the Apple or Google Play Stores)

When a Plann subscription is purchased using your Apple ID via the iOS App Store or using your Google Play Account via the Google Play Store, you are purchasing Plann from the app stores and not Plann directly.

If you have any questions about a receipt, need to change your payment details, downgrade, or remove your account please visit your profile with either the iOS App Store or Google Play Store.


Trying to organize your business expenses? Please contact our support team and they will be happy to add or edit your Tax ID to your future invoices!

Did this answer your question?